Terms & Conditions
Last Updated: July 2026
1. Agreement to Terms
Welcome to Scale by EkLevelUp ("Scale", "we", "us", "our"), a growth engineering and digital marketing division of EkLevelUp ("eklevelup.com"). By accessing our website, services, and systems, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree to these terms, you should not access or use our services.
2. Description of Services
Scale provides high-performance performance marketing, technical search engine optimization (SEO), brand building, automation pipelines, and conversion rate optimization (CRO) engines. All service deliverable milestones, investment blueprints, and performance scope requirements are governed by specific service level agreements (SLAs) or proposals executed directly between you (the "Client") and EkLevelUp.
3. Advertising Accounts & Budgets
Client agrees to maintain active billing details and directly fund advertising platforms (including Google Ads, Meta Ads Manager, and TikTok Ads) for campaign spend. Scale manages, audits, and engineers optimization parameters for these accounts but is not liable for ad spend charges billed by third-party platforms. Clients must adhere to all advertising policy guidelines outlined by the respective networks.
4. Intellectual Property
Unless otherwise specified, all custom software, proprietary data analytics dashboards, brand identity design systems, copywriting templates, and automation workflows engineered by Scale remain the intellectual property of EkLevelUp until final invoices are settled, at which point ownership of design files and copy transfers to the client. Proprietary tracking methodologies and algorithms remain owned by EkLevelUp.
5. Warranties & Guarantees
While Scale engineers campaigns utilizing industry best practices, machine learning heuristics, and predictive data, digital advertising algorithms and organic search patterns are governed by third-party platforms. Consequently, Scale cannot guarantee specific sales volumes, exact rank positions, or conversion ratios. All projections represent mathematical estimates based on prior campaign data.
6. Limitation of Liability
To the maximum extent permitted by applicable law, EkLevelUp and its subsidiaries shall not be liable for any indirect, incidental, special, or consequential damages resulting from platform down-time, account suspension by advertising networks, data losses, or missed traffic cycles.
7. Modifications to Terms
Scale reserves the right to amend these Terms and Conditions at any time. Continued use of our site and performance engines following revisions indicates agreement to updated legal frameworks.
If you have any questions regarding these Terms, please contact the growth operations team at legal@eklevelup.com.