Privacy Policy

1. Introduction

Scale by EkLevelUp ("Scale", "we", "our") is a growth engineering and digital marketing subsidiary of EkLevelUp ("eklevelup.com"). This Privacy Policy explains how we collect, use, share, and protect personal data when you interact with our website, services, and marketing platforms.

2. Data We Collect

• Contact information you voluntarily provide (name, email, phone).
• Technical data captured by analytics tools (IP address, device type, browser, usage metrics).
• Advertising identifiers when you interact with campaign URLs (e.g., UTM parameters, click IDs).

3. How We Use Your Data

• To provide and optimize the performance marketing services you contract.
• To send transactional or marketing communications (with explicit opt‑in).
• To analyze traffic, conversion funnels, and improve product features.
• To comply with legal obligations and fraud prevention.

4. Data Sharing & Third‑Party Processors

We may share aggregated, non‑identifiable data with partners such as Google, Meta, and analytics providers. We also engage third‑party service providers (cloud hosting, email delivery, payment processors) who receive only the data necessary to perform their functions and are bound by confidentiality agreements.

5. Your Rights

Depending on your jurisdiction, you have the right to request access, correction, deletion, or restriction of your personal data. You may also withdraw consent for marketing communications at any time via the unsubscribe link in our emails or by contacting us.

6. Data Retention & Security

Personal data is retained only as long as necessary for the purposes described, typically no longer than 24 months after the last interaction, unless a longer period is required by law. We employ industry‑standard encryption, access controls, and monitoring to protect data.